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Course Details

  • Course Overview
  • Key Roles
  • Prerequisites
  • Course Objectives
  • Syllabus

In this course, you will build on the knowledge and skills learned in the prerequisite course, BMC Remedy AR System 8.0: Foundation – Part 2, by learning how to create advanced application features in BMC Remedy AR System 8.0. Through a combination of lecture and lab exercises, interactive scenarios, and collaborative discussions, you will learn about several advanced and new features such as Skins, Table Fields, Guides, Record Relationships, Floating Panels, Currency Fields, Server-Side Tables, Dynamic Workflow, and Rich-text formatting in data fields. Advanced developer and administrator tools will be introduced, such as version control, flashboards, and tooltips. Each of the features discussed in this course will add to the value that BMC Remedy AR System 8.0 can bring to you and your business, and will prepare you for BMC Certified Developer: BMC Remedy AR System 8.x certification. This course builds on your AR System knowledge in the context of a fictitious company, Venizyne. Venizyne has been building its own customized applications and recently acquired a cable television services business that now must be integrated into the company. This scenario will enable you to practice and identify ways to immediately apply what you learn to your AR System environment.


  • Maintain and configure the BMC Remedy AR System server
  • Modify existing workflow or build additional workflow on a limited basis


  • Design, test, deploy, and troubleshoot BMC Remedy AR System applications as determined by the assessed needs of a business


  • Oversee the usage and implementation of BMC Remedy AR System applications, as well as those that use the solution
  • Functional manager, line-of-business manager, or supervisor

Accreditations and Certifications

BMC Education Services offers an Accreditation for BMC Atrium CMDB.  Accreditations and Certifications give individuals the confidence that their skills are current, meet BMC standards, and that the individual can be identified as one of the elite resources in the industry.

The benefits for pursuing accreditation or certification include providing solid product foundation to your IT organization for a positive impact on ROI, accelerating professional development and improving productivity.

Required prerequisites:

  • BMC Remedy AR System 8.0: Foundation - Part 1 (ODL)
  • BMC Remedy AR System 8.0: Foundation – Part 2
  • BMC Remedy AR System 8.0: Developer– Part 1 (WBT)
  • Create application lists on a home page
  • Utilize custom skins in AR System
  • Create advanced features and workflow with table fields
  • Create dynamic workflow
  • Create currency fields and use them in workflow
  • Build a guide that performs a table loop
  • Create a server-side table field
  • Enable data relationships between forms
  • Leverage a GUID field
  • Enforce and store service level agreements as data
  • Employ floating panels in forms
  • Utilize Rich Text Formatting enhancements
  • Identify the value of using flashboards
  • Recognize opportunities to use tooltips and drag and drop functionality
  • Calculate business time 2.0
  • Enable social collaboration
  • Enforce version control
  • Document and debug applications and workflow


  • Introductions
  • Venizyne scenario


  • Application Lists
  • AppSubset field
  • Custom skins 


  • Dynamic qualifications and tables
  • Enhancements to table fields
  • Dynamic and event based workflow


  • Purpose and structure of currency fields
  • Web services


  • Describing guides
  • Table loop active link guides
  • Server-side table fields


  • Parent and child data relationships
  • GUID field


  • Data-driven approach
  • Defining escalation levels


  • Panels, Popup Window Action, and Flashboards 
  • Query Builder Widget, Rich Text Formatting, and Process Commands
  • Tooltips and drag-and-drop functionality


  • Business Time 2.0
  • Social Collaboration
  • Email Engine


  • Version Control
  • Documenting and Debugging Applications



Public Program Schedule

Course Name Duration Brochure Location Schedule Enroll
There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning

Download the syllabus


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  • Why should I choose RPS?
  • I am working, is it possible to arrange the classes on weekends?
  • Please confirm if your office is open on weekends?
  • Can I get the courseware in advance before start of training?
  • What are the timings (class hours)?
  • How can I make the payment?
  • What is the mode of payment?
  • Candidate authorized RPS to charge $200. But the bank has charged $208. Why is this?
  • If we need training on one of the modules only how does that work?
  • How long before do we need to book the exams?
  • Where are your training centers available?
  • Can I pay the fee in installments?
  • What are the refund policies? Can i get my money back in case i am unable to attend the training?
  • Do you provide a bank loan facility?
  • 10+ years of Training Expertise
  • Certified instructors with industry standard experience
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  • 6+ training Locations
  • 100000 + professional trained
  • Customer Satisfaction
  • Reliable and Most cost effective Training

Yes, we do offer weekend classes for professionals in group or 1-to-1 Training depending upon the technology.

The administrative and sales staff works on weekdays (Monday - Friday). System Admins and Operation team are available on all days.

Yes, after you have paid the booking amount (which will be non–refundable in this case). Booking amount depends on the technology selected.

Training timings are from 9 am to 5 pm.

You can send the deposit by any of the following methods:-

  • PayPal
  • Credit Card
  • Bank Transfer
  • Demand Draft
  • Cash
  • Purchase Order (in case of Corporates / Government).
  • If you are an International student, the registration amount of USD 200 can be paid by Bank Transfer or PayPal/PayUMoney . The balance amount has to be paid by traveler's cheque or cash after arrival in India. You can also pay the balance by PayPal. There is a surcharge of 4% in this case.
  • For Indian Resident students, the course fees including registration can be paid by Cash, Cheque, Demand Draft or Bank transfer.To Know more Please call +919883305050 or Email us at for any of your queries.

Overseas credit card payments through PayPal involve a mark-up of up to 4% as surcharge.

We can provide customized 1-to-1 training for a technology as per your requirement.

Most exams can be booked once you are on the course (e.g. Microsoft, ITIL, VEEAM, EC-Council). Red Hat and some other exams have to be booked in advance.

Our training centers are available in Bangalore, Chennai, Hyderabad, Pune and Delhi.

We do not have facility to pay in installments

If the course fee has been paid for and RPS cancels the Course, a refund will be provided, else the courses are non-refundable.

We do not provide loan facility.

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