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  • PRIVATE BATCH
  • PUBLIC PROGRAM
  • ON DEMAND
  • BLENDED

Course Details

  • Course Overview
  • Key Roles
  • Prerequisites
  • Skills Gained
  • Syllabus

In this instructor led course, you learn how to administer and build applications in AR System 8.0. Through a combination of lecture and hands-on lab exercises, you learn how to perform the tasks of an AR System administrator, from managing user access to maintaining an application. In addition, you learn how to develop and customize basic AR System objects. After a review of the knowledge and skills learned in the BMC Remedy AR System 8.0: Foundation – Part 1 on demand learning course, you will quickly move into deeper concepts and technical aspects of AR System 8.0. Throughout the course, you play the roles of an AR System administrator and developer at Venizyne Software, a fictitious enterprise, by building and administering an application that automates the Venizyne vacation management process. IMPORTANT: Included in this course is the BMC Accredited Administrator: BMC Remedy AR System 8.0 examination. Taking the exam and pursuing accreditation is optional, however all students enrolled in the BMC Remedy AR System 8.0: Foundation - Part 2 course, are automatically enrolled in the exam. Following the completion of the BMC Remedy AR System 8.0: Foundation - Part 2 course, you will have three weeks to take the BMC Accredited Administrator examination online. You can take the exam twice within this period. • Those who pass will receive the title of Accredited Administrator: BMC Remedy AR System 8.0. • Those who do not take the exam within this timeframe, or do not pass after two attempts within this timeframe, will not be granted a retake.

Administrators

  • Maintain and configure the BMC Remedy AR System server
  • Modify existing workflow or build additional workflow on a limited basis

Developers

  • Design, test, deploy, and troubleshoot BMC Remedy AR System applications as determined by the assessed needs of a business

Managers

  • Oversee the usage and implementation of BMC Remedy AR System applications, as well as those that use the solution
  • Functional manager, line-of-business manager, or supervisor

Accreditations and Certifications

BMC Education Services offers an Accreditation for BMC Atrium CMDB.  Accreditations and Certifications give individuals the confidence that their skills are current, meet BMC standards, and that the individual can be identified as one of the elite resources in the industry.

The benefits for pursuing accreditation or certification include providing solid product foundation to your IT organization for a positive impact on ROI, accelerating professional development and improving productivity.


Required prerequisites:

  • BMC Remedy AR System 8.0: Foundation - Part 1 (ODL)
  • Define the roles and tasks of AR System administrators and developers
  • Perform common administrative tasks using the AR System Administration Console
  • Configure an AR System Server
  • Manage access control and AR System licenses
  • Establish administrator and user centralized preferences
  • Create AR System objects by using BMC Remedy Developer Studio
  • Customize an application for the Web
  • Build AR System forms, fields, and menus to meet business data requirements
  • Build AR System active links that automate system responses to user actions
  • Build AR System filters that enforce business rules
  • Build time-based escalations
  • Develop additional forms and home pages
  • Work with advanced fields and menus to enhance AR System forms
  • Archive and audit AR System data
  • Use log files for evaluating performance and identifying performance issues
  • Identify best practices in optimizing AR System 8.0

1. COURSE OVERVIEW

  • Course Outline & Expectations
  • Review of BMC Remedy AR System 8.0: Foundation – Part 1

2. AR SYSTEM ADMINISTRATOR

  • AR System Administration Console
  • AR System Server
  • BMC Remedy Mid Tier

3. BMC REMEDY DEVELOPER STUDIOS

  • Navigating Developer Studio
  • Development Modes
  • Developer Studio Settings

4. APPLICATION OBJECTS

  • Local Applications
  • Deployable Applications

5. ACCESS CONTROL

  • Access Control Model
  • Groups, Users, & Roles
  • Advanced Access Control

6. ADDITIONAL ADMINISTRATOR OPTIONS

  • Managing Licensing
  • Managing Passwords
  • Establishing Centralized Preferences

7. FORMS & FIELDS

  • Regular Forms
  • Common Field Properties
  • Basic Field Types

8. FORM APPEARANCE & USABILITY

  • Trim Fields, Panel Fields, & Alignment
  • Designing Effective Forms
  • Copying, Renaming, & Deleting Forms

9. WORKFLOW

  • Workflow Concepts
  • Active Links, Filters, & Escalations

10. HOME PAGES

  • Home Pages and Display Only Forms
  • Application List & Navigation Fields
  • Customizable Home Page

11.  FORM VIEWS

  • Need for Form Views 

12. ADVANCED FIELDS

  • Table, Alert List, & Attachment Fields

13. AR SYSTEM MENUS

  • File, Search, & SQL Menus
  • Field & Form Data Dictionary Menus

14. ADDITIONAL FORMS

  • Join, View, & Vendor Forms

15. ADVANCED FORM PROPERTIES

  • Archiving Form Data
  • Auditing Form Data
  • Indexing

16. IMPORTING & EXPORTING

  • Importing & Exporting Data & Object Definitions
  • Exporting Applications

17. MAINTENANCE & PERFORMANCE GOALS

  • Performance Goals
  • AR System Log Files
  • Monitoring AR System 

Audience

  • DEVELOPER
  • SYSTEM ANALYST
  • QA TESTER
  • BUSINESS ANALYST

Public Program Schedule

Course Name Duration Brochure Location Schedule Enroll
There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning

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FAQ

  • Why should I choose RPS?
  • I am working, is it possible to arrange the classes on weekends?
  • Please confirm if your office is open on weekends?
  • Can I get the courseware in advance before start of training?
  • What are the timings (class hours)?
  • How can I make the payment?
  • What is the mode of payment?
  • Candidate authorized RPS to charge $200. But the bank has charged $208. Why is this?
  • If we need training on one of the modules only how does that work?
  • How long before do we need to book the exams?
  • Where are your training centers available?
  • Can I pay the fee in installments?
  • What are the refund policies? Can i get my money back in case i am unable to attend the training?
  • Do you provide a bank loan facility?
  • 10+ years of Training Expertise
  • Certified instructors with industry standard experience
  • Tailor made training available
  • 6+ training Locations
  • 100000 + professional trained
  • Customer Satisfaction
  • Reliable and Most cost effective Training

Yes, we do offer weekend classes for professionals in group or 1-to-1 Training depending upon the technology.

The administrative and sales staff works on weekdays (Monday - Friday). System Admins and Operation team are available on all days.

Yes, after you have paid the booking amount (which will be non–refundable in this case). Booking amount depends on the technology selected.

Training timings are from 9 am to 5 pm.

You can send the deposit by any of the following methods:-

  • PayPal
  • Credit Card
  • Bank Transfer
  • Demand Draft
  • Cash
  • Purchase Order (in case of Corporates / Government).
  • If you are an International student, the registration amount of USD 200 can be paid by Bank Transfer or PayPal/PayUMoney . The balance amount has to be paid by traveler's cheque or cash after arrival in India. You can also pay the balance by PayPal. There is a surcharge of 4% in this case.
  • For Indian Resident students, the course fees including registration can be paid by Cash, Cheque, Demand Draft or Bank transfer.To Know more Please call +919883305050 or Email us at info@rpsconsulting.in for any of your queries.

Overseas credit card payments through PayPal involve a mark-up of up to 4% as surcharge.

We can provide customized 1-to-1 training for a technology as per your requirement.

Most exams can be booked once you are on the course (e.g. Microsoft, ITIL, VEEAM, EC-Council). Red Hat and some other exams have to be booked in advance.

Our training centers are available in Bangalore, Chennai, Hyderabad, Pune and Delhi.

We do not have facility to pay in installments

If the course fee has been paid for and RPS cancels the Course, a refund will be provided, else the courses are non-refundable.

We do not provide loan facility.

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