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Course Details

  • Course Overview
  • Course Objective
  • Who Can Benefit
  • Prerequisites
  • Syllabus

This examination measures candidates ability to accomplish the subsequent technical tasks: manage mail flow topology; manage modern messaging infrastructure; and manage recipients and devices.

  • Manage modern messaging infrastructure
  • Manage recipients and devices
  • Manage mail flow topology
  • Candidates for this program are Messaging Administrators who deploy, configure, troubleshoot, manage, and monitor recipients, permissions, mail flow, mail protection and public folders in both on-premises and cloud enterprise environments.
  • Messaging Administrator must have a working experience of authentication types, licensing, and integration with M365 applications

Day 1 & 2

Module 1: Managing Modern Messaging Infrastructure


Overview of Modern Messaging Architecture
Deploying Modern Messaging Infrastructure
Managing Modern Messaging Infrastructure

Module 2: Managing Recipient Objects and Resources


Exchange Recipients
Creating and Managing Exchange Recipients
Managing Email Addresses, Lists, and Resources

Module 3: Managing Mailbox Databases


Mailbox Databases in Exchange Server
Planning for Mailbox Databases
Creating and Managing Mailbox Databases
Troubleshooting Mailbox Databases

Module 4: Managing Organizational Settings


Managing Authentication for Messaging
Configuring Organizational Settings
Designing Solutions for External Access

Module 5: Course Conclusion

Lab : Managing Recipient Infrastructure

Creating an On-premise Recipient
Creating a Cloud Recipient
Creating an On-premises Distribution Group
Creating a Cloud Distribution Group
Creating an Office 365 Group

Day 3 & 4

Module 1: Managing Client Access


Implementing Client Access Services
Managing Client Devices
Configuring Outlook on the Web
Troubleshooting Client Access

Module 2: Managing Mobile Devices


Mobile Device Mailbox Policies
Managing Mobile Device Access

Module 3: Managing the Transport Pipeline


Overview of Transport Services
Configuring Message Transport
Managing Transport Rules

Module 4: Managing and Troubleshooting Mail Flow


Managing Mail Flow
Troubleshooting Mail Flow
Troubleshooting Transport Issues
Troubleshooting with Logs

Module 5: Course Conclusion

Lab : Managing Client Access and Mail Flow

Create a Custom Receive Connector
Create a Custom Send Connector
Enabling and Disabling ActiveSync for a Single Mailbox
Enabling and Disabling ActiveSync for Multiple Mailboxes
Enabling and Disabling MAPI Access to a Single Mailbox
Enabling and Disabling MAPI Access to Multiple Mailboxes

Day 4 & 5

Module 1: High Availability for Exchange Servers


Planning High Availability for Mailbox Servers
High Availability for Client Access Service
High Availability for Transport
Implementing Site Resilience

Module 2: Managing Disaster Recovery


Planning for Disaster Recovery
Implementing Backup Strategies
Restoring Mailboxes, Databases, and Servers

Module 3: Managing Public Folders


Planning the Public Folder Hierarchy
Implementing and Managing Public Folders
Troubleshooting Public Folders

Module 4: Lab - Public Folder Management and Disaster Recovery

Lab : Public Folder Management and Disaster Recovery

Exercise 2: Troubleshooting Mail Flow and Connectivity Issues
Exercise 2: Disaster recovery using eDiscovery and In-place Holds


  • Messaging Administrator

Public Program Schedule

Course Name Duration Brochure Location Schedule Enroll
There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning

Download the syllabus


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  • Why should I choose RPS?
  • I am working, is it possible to arrange the classes on weekends?
  • Please confirm if your office is open on weekends?
  • Can I get the courseware in advance before start of training?
  • What are the timings (class hours)?
  • How can I make the payment?
  • What is the mode of payment?
  • Candidate authorized RPS to charge $200. But the bank has charged $208. Why is this?
  • If we need training on one of the modules only how does that work?
  • How long before do we need to book the exams?
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  • Can I pay the fee in installments?
  • What are the refund policies? Can i get my money back in case i am unable to attend the training?
  • Do you provide a bank loan facility?
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Yes, we do offer weekend classes for professionals in group or 1-to-1 Training depending upon the technology.

The administrative and sales staff works on weekdays (Monday - Friday). System Admins and Operation team are available on all days.

Yes, after you have paid the booking amount (which will be non–refundable in this case). Booking amount depends on the technology selected.

Training timings are from 9 am to 5 pm.

You can send the deposit by any of the following methods:-

  • PayPal
  • Credit Card
  • Bank Transfer
  • Demand Draft
  • Cash
  • Purchase Order (in case of Corporates / Government).
  • If you are an International student, the registration amount of USD 200 can be paid by Bank Transfer or PayPal/PayUMoney . The balance amount has to be paid by traveler's cheque or cash after arrival in India. You can also pay the balance by PayPal. There is a surcharge of 4% in this case.
  • For Indian Resident students, the course fees including registration can be paid by Cash, Cheque, Demand Draft or Bank transfer.To Know more Please call +919883305050 or Email us at for any of your queries.

Overseas credit card payments through PayPal involve a mark-up of up to 4% as surcharge.

We can provide customized 1-to-1 training for a technology as per your requirement.

Most exams can be booked once you are on the course (e.g. Microsoft, ITIL, VEEAM, EC-Council). Red Hat and some other exams have to be booked in advance.

Our training centers are available in Bangalore, Chennai, Hyderabad, Pune and Delhi.

We do not have facility to pay in installments

If the course fee has been paid for and RPS cancels the Course, a refund will be provided, else the courses are non-refundable.

We do not provide loan facility.

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