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Course Details

ITIL® Foundation (Version 5) introduces candidates to the key concepts of digital product and service management and establishes a common language for effective practice across organizations. It provides an overview of the ITIL framework, including its guiding principles, core models, and fundamental concepts, and explains how these elements are used to create, deliver, and continually improve products and services. ITIL Foundation (Version 5) enables candidates to understand how value is co-created through the effective management of products and services, and how organizations apply ITIL guidance to improve performance, collaboration, and outcomes. It also explains how the ITIL framework has evolved to support modern technologies, data-driven decision-making, automation, artificial intelligence, and contemporary ways of working, while remaining adaptable to different organizational contexts and levels of maturity.

The ITIL Foundation (Version 5) examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the ITIL Framework, as described in the syllabus below, to be awarded the ITIL Foundation qualification. ITIL Foundation (Version 5) is a prerequisite for the ITIL (Version 5) higher level qualifications, which assess the candidate’s ability to apply their understanding of the relevant parts of the ITIL Framework in context

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The highest standard, The happiest learners

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Sarada
Accenture Security-India | Training Operations

We appreciate the session conducted by Rohit Srivastava on Metaverse and Web3 Security as part of the ATCI Security Week 2022.   We received excellent feedback from the audience and look forward to many such collaborative opportunities in the future.

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Rich Rushton
COO Layer 8 Training

Brijesh has done an excellent job. Things are a little bit slow in May – but RPS is high on our list to fill voids in our schedule. Thank you for being easy to work with!

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