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  • Citrix Virtual Apps and Desktops 7 Help Desk Support (CWS-115)

Available Training Rooms

  • Classroom Training
    PRIVATE BATCH
  • Virtual Instructor-led Training
    PUBLIC PROGRAM
  • On Demand Training
    ON DEMAND
  • Hybrid Training
    BLENDED

Course Details

  • Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution.
  • In this course, you will learn to use Citrix Director to interact with user sessions and to capture information for solving issues or escalating to the administration team.
  • Gain foundational knowledge about the Citrix Virtual Apps and Desktops technology and an understanding of how components interact.
  • You will learn about each component focusing on common user related issues that may arise, and how to apply a methodical approach to solve them using real world scenarios.
  • By the end of the course, you will be able to solve or escalate end-user issues appropriately.

Audience

  • Help Desk Professionals

Public Program Schedule

There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning
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The highest standard, The happiest learners

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Sarada
Accenture Security-India | Training Operations

We appreciate the session conducted by Rohit Srivastava on Metaverse and Web3 Security as part of the ATCI Security Week 2022.   We received excellent feedback from the audience and look forward to many such collaborative opportunities in the future.

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Rich Rushton
COO Layer 8 Training

Brijesh has done an excellent job. Things are a little bit slow in May – but RPS is high on our list to fill voids in our schedule. Thank you for being easy to work with!

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