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Available Training Rooms

  • PRIVATE BATCH
  • PUBLIC PROGRAM
  • ON DEMAND
  • BLENDED

Course Details

  • Course Overview
  • Course Objective
  • Who Can Benefit
  • Prerequisites
  • Syllabus

Participants will explore how to manage Citrix Endpoint Management in this three day course. Venture into the cloud as students learn to manage devices, apps, and users. Participants will learn how the

architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their

organization’s needs. Participants will learn how to administer their Citrix Endpoint Management environment and how to support their end

users, as well as working with applications and securing a variety of endpoints.


  • How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment
  • How to perform common enterprise mobility management tasks and mobile application management
  • Understand the device enrollment process
  • How to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution

  • Built for IT Professionals interested in learning how to manage Citrix Endpoint Management
  • on-premises or cloud environments using leading practices.
  • Potential students include Administrators and Implementers

  • Microsoft Windows Server 2012 R2 or Windows Server 2008 R2 , and Microsoft Windows 8.1 or Windows 7
  • Mobile device operating systems, such as iOS and Android
  • Network architecture and terminology

Module 1: Introduction to Citrix Endpoint Management
  • Citrix Endpoint Management Features
  • Citrix Cloud and Citrix Endpoint Management
  • Citrix Endpoint Management User Experience and Security
  • Citrix Endpoint Management Entitlements

Module 2: Citrix Endpoint Management Architecture

  •  Citrix Endpoint Management Prerequisites
  • Citrix Endpoint Management Server
  • Citrix Endpoint Management and Microsoft Intune
  • Apple APNs and Google Firebase Cloud Messaging
  • MDX Architecture and Features

Module 3: Cloud Components

  • Cloud Component Overview
  • Onboarding and Access
  • Cloud Connector and Cloud Resource Locations
  • Cloud Migration
  • Cloud Updates and Features

Module 4: Common Device Management Tasks

  • Administrative Console Overview
  • Delivery Groups
  • Device Policies

Module 5: Device Enrollment

  • Enrollment Methods
  • iOS Device Enrollment
  • Android Device Enrollment
  • Windows 10 Enrollment
  • Other Devices

Module 6: Managing Device Security

  • Security Policies
  • Automated Actions
  • Android for Work
  • ActiveSync Filtering
  • Shared Devices

Module 7: Working with Apps

  • Application Integration
  • Citrix Endpoint Management Productivity Apps
  • Application Security with MDX
  • 3rd Part Applications

Module 8: Integrating Citrix Content Collaboration

  • Citrix Content Collaboration Overview
  • Integrating Citrix Endpoint Management with Content Collaboration
  • Content Collaboration Workflows

Module 9: Maintaining and Troubleshooting

  • Maintaining Citrix Endpoint Management
  • Maintaining Certificates
  • Troubleshooting Citrix Gateway (formerly NetScaler Gateway)
  • Troubleshooting Tools for Citrix Productivity Apps
  • Firewall Issues

Module 10: Monitoring and Reporting

  • Monitoring and Reporting of Devices
  • Monitoring and Reporting of Citrix Content Collaboration

Audience

  • Administrators
  • IT Professionals

Public Program Schedule

Course Name Duration Brochure Location Schedule Enroll
There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning

Download the syllabus

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FAQ

  • How does a live-online class differ from a standard classroom delivery?
  • What time do classes begin ?
  • What can students expect from class ?
  • When and where can I write exam? What is validity of exam voucher ?
  • How to redeem a Citrix Education voucher ?
  • How long will it take to receive my certificate after I pass the exam ?
  • How long is a Citrix certification valid ?
  • What happens to my certification status after three years?
  • Who will be my trainer?
  • How do I pay?
  • What are your cancellation & refund policy?

Our live online classes are conducted in the same manner as our classroom classes, using the same manuals and lab equipment. Just as in our classroom classes, each online student is assigned a set of remote lab equipment including an ESXi host and various pre-configured Virtual machines, as the specific class they are attending requires. The students connect to the lab environment using Microsoft’s Remote Display Protocol (RDP) in order to perform the lab exercises. The vast majority of our online students find the class experience equivalent to or better than a classroom delivered class.

Class begins at 9:30 am and ends at 5:30 pm(IST).

Class will be 50:50 mixture of theory and practical. You will get labs and soft copy of courseware from Citrix.

You can write exam in any Pearson VUE testing center. Vouchers are valid for 1 calendar year.

You may login to Citrix education portal and you shall find a link to redeem your Citrix Education voucher.

After a candidate passes all the requirements for a certification, Citrix will either email or mail a certificate to the contact information on file in Certification Manager. Physical certificates reach in 2-4 weeks within the United States and 6-8 weeks internationally.

CCEE, CCIA, Virtualization, Networking and Mobility certifications are valid for three years from your certification date. CCA and CCAA certifications are subject to retirement by Citrix. Before your certification expires, you may be eligible to pursue an update path to maintain your certification.

After three years, your certification expires. To maintain your certification, you will need to pass the current certification exam, or if applicable, pursue the update path.

All our trainers are Citrix Certified Instructors. Our representative will share trainer profile once you start talking to our team.

We accept all modes of payment. If you are being nominated by your organization, your organization need to release PO before the course start date. If you are an individual you can pay through credit / debit cards, online transfer (RTGS/NEFT) to our account 7 days prior to the course start date.

  • In a highly unlikely event of cancellation of batch from our end, we shall refund 100% that is paid by you. If client choose to cancel for any reasons, below is the terms.
  • If you cancel or reschedule your registration 5 or more calendar days before the scheduled start date of the class – No cancellation charges
  • If you cancel or reschedule your registration less than 5 calendar days before the scheduled start date of the class – cancellation charges 100% of the course fee
  • If you do not show up for the event, or cancel on the day of the event - cancellation charges 100% of the course fee

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