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Infrastructure Management with Hitachi IT Operations Analyzer

This three day instructor-led course provides the knowledge required to operate and administer the Hitachi IT Operations Analyzer. The course covers the purpose and benefits of the IT Operations Analyzer. Students will learn to discover devices in the environment, and use the event, report and monitoring modules. The course covers how the deployment of IT Operations Analyzer will help customers monitor and analyze availability and performance of their multivendor, multiplatform servers, network and storage devices. The classroom sessions are supported by lab exercises involving registering, downloading, and installing the IT Operations Analyzer software, reporting and troubleshooting.

  • Skills Gained
  • Who can Benefit?
  • Prerequisites
  • Syllabus

Upon completion of the course, the learner should be able to:

  • Describe the features and benefits of Hitachi IT Operations Analyzer

  • Describe the requirements and specifications of IT Operations Analyzer

  • Describe the process for:

1) Completing registration on IT Operations Analyzer web portal

2) Downloading and installing IT Operations Analyzer

3) Discovering devices in the environment

  • Change the values in thresholds, set email notifications, perform user management tasks and create the resource group

  • Describe the functionality of Root Cause Analysis (RCA) and how to use RCA

  • Use the Report, Event and Monitoring modules

  • Identify common errors and issues with registration, download, install and discovery, and describe how to resolve those errors and issues

  • Identify integration with the ISVs and Hitachi IT Operations Director

Employees, Hitachi TrueNorth Partners, and Customers involved in:

  • Architect
  • Implementation and Support
  • Storage Manager
  • Required Knowledge and Skills
  • Basic Network Administration and System Administration skills

Content Modules

  • Overview
  • Requirements and Specifications
  • Installation and Initial Setup
  • Monitoring
  • Reporting
  • Troubleshooting
  • ISV Integration
  • Learning Activities—Labs
  • Registration and Software Download
  • Install Hitachi IT Operations Analyzer
  • Register Devices
  • Root Cause Analysis
  • Reporting
  • Troubleshooting
  • Plug-Ins
  • Course Code: TSI2061
  • Duration : 3 Days
  • Certified by: Hitachi

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