Microsoft Dynamics 365 for Field Service - (MB-240) exam measures students ability to accomplish the following technical tasks: configure field service applications; manage work orders; schedule and dispatch work orders; manage field service mobility; manage inventory and purchasing; and manage assets and agreements.
Module 1: Configure Field Service
Introduction to field service
Defining products and services
Defining tax codes
Module 2: Resource scheduling configuration
Mapping and location information
Configuring resource components
Defining account preferences
Module 3: Defining and configuring bookable resources
Defining bookable resources
Resource pools, crews and facilities
Module 4: Working with and configuring incidents
Using service tasks
Defining products, services and skills
Module 1: Field Service Work Orders
Configure field service work orders
Creating work orders
Managing work orders
Module 2: Field Service Agreements
Using field service agreements
Set up bookings
Set up invoices
Module 3: Inventory and Purchasing
Manage customer assets
Purchasing and returns
Module 4: Field Service Mobile
Field Service Mobile Application overview
Install and deploy Field Service Mobile Projects
Manage Mobile Projects
Deploy the Mobile client
Module 1: Universal Resource Scheduling
URS overview and configuration
Enabling entities for URS
Entity customization and automation considerations
Module 2: Managing scheduling options
Using the Schedule Board
Rescheduling and substituting resources
Crew and resource pool scheduling
Module 3: Customizing the Schedule Board
Configure the schedule board
Create additional schedule boards
Leverage Dynamics 365 views with the schedule board
Configure schedule board queries and filters
Working with requirement groups
Module 4: Resource Scheduling Optimization
Resource Scheduling Optimization overview
Defining optimization goals
Defining optimization scopes
Defining optimization profiles
Engineer - IT Infrastructure| GlobalLogic
It was wonderful experience to attend the Ethical Hacking training session. The way Surya had provided the session is superb. Being an IT person I feel that we should have good knowledge of
Sekhar Babu Tatavarti, PMP
Engineering Services | HSBC Technology
On behalf of HSBC Training team, I would like to thank you, your organization and the Trainer, Amrita, for the excellent training that is provided to our Campus Trainee Software Engineers in Java technology.
Really appreciate your efforts behind making this training a big success , especially considering the diverse levels of participant expertise on the subject.The participants have provided great feedback around the
Learning Lead | terprise Services Delivery| ANZ
Let me start by thanking you for organizing the Excel Session at such a short notice. Over and above that, your session was better received by the audience as compared to other vendors
Director – Information and Communication Technology | Bioclinica Safety and Regulatory Solutions
Thanks for conducting the ITIL session for our team and it has received excellent rating. The entire team has given thumbs
Imroze Alam PRINCE2®
L&D Regional Delivery Specialist | GFHR GO New Delhi
All requests shared with RPS team were duly accepted and delivered on the requested dates without any fails, Venkatesh always made sure that the required training gadgetry is reached at venue well in advance and with a pool of
Yes, we do offer weekend classes for professionals in group or 1-to-1 Training depending upon the technology.
The administrative and sales staff works on weekdays (Monday - Friday). System Admins and Operation team are available on all days.
Yes, after you have paid the booking amount (which will be non–refundable in this case). Booking amount depends on the technology selected.
Training timings are from 9 am to 5 pm.
You can send the deposit by any of the following methods:-
Overseas credit card payments through PayPal involve a mark-up of up to 4% as surcharge.
We can provide customized 1-to-1 training for a technology as per your requirement.
Most exams can be booked once you are on the course (e.g. Microsoft, ITIL, VEEAM, EC-Council). Red Hat and some other exams have to be booked in advance.
Our training centers are available in Bangalore, Chennai, Hyderabad, Pune and Delhi.
We do not have facility to pay in installments
If the course fee has been paid for and RPS cancels the Course, a refund will be provided, else the courses are non-refundable.
We do not provide loan facility.