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  • Course Overview
  • Course Objective
  • Who Can Benefit
  • Prerequisites
  • Syllabus

Microsoft Dynamics 365 Unified Operations Core (MB-300) exam measures students ability to accomplish the following technical tasks: use common functionality and implementation tools; configure security, processes, and options; perform data migration; and validate and support the solution.

  • Configure security, processes, and options
  • Use common functionality and implementation tools
  • Validate and support the solution
  • Perform data migration


  • Candidates for this exam are functional consultants who analyze business requirements and translates those requirements into fully realized business processes and solutions that implement industry best practices. 
  • Candidates serve as a key resource in implementing and configuring applications to meet business requirements.

  • Students for this exam have a fundamental understanding of accounting principles and financial operations of businesses, customer service, field service, manufacturing, retail, and supply chain management concepts.
  • Students for this exam typically specialize in one or more feature sets of Microsoft Dynamics 365 Finance and Operations, including finance, manufacturing, and supply chain management.
Day 1

Course Outline

Module 1: Get Started with Dynamics 365 for Finance and Operations

This module provides an understanding of what Dynamics 365 for Finance and Operations is, and the industries that it supports. It describes the modules in Finance and Operations, and the purpose of the features in those modules and how they support the industry-specific areas.
Industry focus
Introduction to financial management
Introduction to employee management
Introduction to supply chain management
Module summary
You will have an understanding of what Finance and Operations is, and the industries that it supports. You will be familiar with the modules in Finance and Operations, and the purpose of the features in those modules and how they support the industry-specific areas.

Module 2: Get Started with Lifecycle Services

Microsoft Dynamics Lifecycle Services (LCS) is a collaborative workspace that customers and their partners use to manage Dynamics 365 for Finance and Operations projects from pre-sales to implementation and finally to the production environment either on the cloud or on-premise. It provides checklists and tools that help you manage the project including methodologies that can help you manage your implementation process.
Understand the functionality and tools of Lifecycle Services
Reuse existing assets, copy and share data
Understand Task recorder functionality
Create a business process model
Run the LCS Issue Search tool and analyze results
Learn how to use Regression Suite Automation Tool
Practice Labs
Module Summary
You will be able to:
Understand the functionality and tools of Lifecycle services (LCS) for Finance and Operations.
Reuse existing assets, copy, and share data.
Understand Task recorder functionality.
Create a business process model.
Identify and analyze gaps using the Business process modeler (BPM).
Run the LCS Issue Search tool and analyze results.

Module 3: Use Lifecycle Services to Design and Plan

With proper planning, your Dynamics 365 for Finance and Operations implementation will be a success. After a customer signs the agreement to purchase licenses for Finance and Operations, your job as a functional consultant starts by managing the application lifecycle and moving toward a predictable, repeatable, high quality implementation.
Phases of a cloud implementation
Phases of an on-premises implementation
Create Functional Design Documents (FDD)
Module Summary
You will be able to:
Prepare documentation for gathered requirements by using a methodology in Lifecycle Services (LCS).
Define use case scenarios.
Participate in the creation of functional requirements documents (FRD).
Understand the importance of creating and maintaining documented processes.
Participate in phase-based planning processes and solution design.
Describe the future state business processes based on a proposed solution.
Determine when to build versus buy.
Create functional design documents (FDD).

Module 4: Overview of Reporting and Analytics

A report in Dynamics 365 for Finance and Operations can be defined simply as a structured presentation of data. Under ideal circumstances, reports materialize data in such a way that it allows the user to make informed decisions. Finance and Operations supports a broad spectrum of information access scenarios.
Understand reports and inquiries
Learn about Financial reporting
Configure PowerBI to your instance
Practice Labs
Module Summary
You will have learned about:
Different types of reports and inquiries in Finance and Operations
Financial reporting
Configuring Finance and Operations for Microsoft Power Platform

Module 5: Build and Test Mobile Apps

This module explains the guidelines and design patterns of a mobile app for Dynamics 365 for Finance and Operations. Additionally, it explains how to build and test mobile apps based on a use case scenario. The mobile platform makes it easy to change the forms and mobile app definitions to include customizations that are made to Finance and Operations. Mobile apps enable rich offline and mobile interactions and provide an easy-to-use designer experience. Developers can create simplified forms in Microsoft Visual Studio and then design mobile apps that expose this functionality.
Overview of Unified Operations mobile app
Build and use mobile apps
Practice Lab
Module Summary
You will have learned how to create a mobile app and publish it in Finance and Operations. Understanding the design considerations for a mobile app helps you create your mobile app to match the user experience of a modern application.

You will also have learned that to use and work with a Finance and Operations, you need to download the Microsoft Dynamics 365 Unified Operations app.

Additionally, you will have discovered how to run the Dynamics 365 Unified Operations app to connect to Finance and Operations, and how to use the published mobile apps and pull-to-refresh the data.

Module 6: Create, Maintain and Use Workflows

A workflow represents a business process. It defines how a document flows, or moves, through the system by showing who must complete a task, make a decision, or approve a document. Some organizations require that specific processes are approved by a user other than the person who enters the record. These workflow processes might require manual approval, workflow approval, or no approval.
Workflows for business processes
Create and setup workflows
Assign users to workflow touchpoints
Use Work items
Practice Lab
Module Summary
In this module, you learned how to apply automation by using workflows, and discovered that defining a specific type allows a business to control each step in a critical process. You also learned that workflows can be used as procedural steps that use approvals for several journal types.
Additionally, you learned that you can define several versions for each workflow and modify an existing workflow without deleting the original. These workflow processes can require manual approval, workflow approval, or no approval.
After gaining an understanding of the workflow architecture, elements, and actions, you then learned how to set up workflows, configure workflow properties, and add a manual or automated task in a workflow.
Finally, you learned how to configure an approval process in a workflow, assign users to workflow touchpoints, configure an approval step in a workflow, and use the Work items functionality to process a workflow.

Module 7: Course Conclusion

Final assessment and course summary, as well as a post-course survey for the course.
Final assessment
Course summary
Post-course survey
You will have concluded the course.

Day 2

Course Outline

Module 1: Set Up and Configure Legal Entities

This module explains the setup and configuration of legal entities and number sequences in Dynamics 365 for Finance and Operations.
Create a legal entity and generate number sequences
Create a number sequence
Create organization hierarchies
Apply purposes and policies
Configure calendars and date intervals
Practice Labs
Module summary
You’ve learned how to create a legal entity and generate number sequences, manually or by using a wizard. You also configured calendars and date intervals.
You also learned how to create organization hierarchies, apply purposes, and set up policies in order to streamline business policies and reporting structures.

Module 2: Manage users and security

Microsoft Dynamics 365 for Finance and Operations has an array of security and configuration options to help keep your sensitive data safe. This all means that your users can remain focused on their roles, while the system remains as streamlined as possible. Knowing how to implement different security options will help companies cover their security requirements. When you understand the security architecture of Finance and Operations, you can more easily customize security to fit the requirements of your business.
Understand the security architecture
Manage users and security
Setup and apply segregation of duties
Run security reports
Setup batch jobs and alerts
Practice labs
Module summary
In this module, you will have:
Understood the security architecture of Finance and Operations.
Managed users.
Managed security.
Applied segregation of duties.
Run security reports.

Module 3: Perform Personalization

Personalization saves time and effort when using the system.
Describe and apply user options
Create, export and import personalziations
Create and maintain record templates
Practice labs
Module summary
You have now learned how to use and apply user options, create personalization, and export personalization to be used by other users, using the personalization feature of Finance and Operations.

You also learned the difference between customization and personalization. In particular, how personalization helps you save time personalizing often used field values, and allows you to create and maintain record templates.

Module 4: Implement Common Integration Features

Microsoft Dynamics 365 integrates with many other common programs; for example email, Microsoft Office, and Power BI.
Microsoft Office integration
Configure email
Create and maintain email templates
Use Power BI
Setup network printing
Integrate data into Common Data Services for Apps
Practice Labs
Module summary
In this module, you will have learned how to use Microsoft Office integration in Dynamics 365 for Finance and Operations, configure email (SMTP/Exchange), and to create and maintain email templates to standardize the messages when sending emails to customers.

By setting up network printing features, you can use corporate network printers remotely. Finally, this module provided an overview of how to integrate data from multiple sources into Common Data Service for Apps and integrate the data to Dynamics 365 for Finance and Operations using the Data Management workspace.

Module 5: Course Conclusion

Final assessment and course summary, as well as a post-course survey for the course.
Final assessment
Course summary
Posto-course survey
You will have completed the course.

Day 3

Course Outline

Module 1: Prepare Data for Migration and Migrate Data

This unit explores integration patterns, scenarios, and solutions for Finance and Operations. Although this unit does not include technical details about how to use or set up every integration pattern or how to work with sample code, it is always wise to be aware of available integration tools.
Understand BYOD feature
Perform a test migration and validate output
Module summary
When it’s time for data migration, the more you know, the easier it is to control operational complexity and reduce costs. Your customer’s business continuity must be your priority. In this module, you will learn how to prepare data for a successful migration by identifying important factors such as legacy systems, and static and common data.

In this module, you learned how to:
Choose a data integration (import/export) strategy.
Identify common migration scenarios and tools in Finance and Operations.
Understand the bring your own database (BYOD) feature.
Identify relevant (legacy) systems.
Identify and import static data that is common between industries.
Create and review test plans for data migration.
Identify and extract source data.
Identify relevant data entities and elements.
Generate field mapping between source and target data structures.
Perform a test migration and validate output.
Support the transition between the existing and migrated systems.

Module 2: Use Data Management

In this module, you will get an overview of the basic concepts of the Data management platform. You will also learn how to import and export data in Dynamics 365 for Finance and Operations by using the Data management workspace. Finally, you'll learn how to use the asynchronous recurring integration features of the Data management platform. You can use the data management framework to manage data entities and data entity packages in Finance and Operations.
Understand data management and integration
Data management workspace
Templates in data management
Import, export and copy data into a legal entity
Practice Labs
Module summary
In this module, you learned how to:
Identify the correct pattern for a given scenario to use the Data management platform for integration by using data entities.
Work with the Data management workspace.
Export data from a legal entity.
Import data into a legal entity.
Work with data import and export jobs.
Clean up the staging tables.

Module 3: Perform User Acceptance Testing

In order to test and evaluate the customer solution prior to the go-live, you need to have an environment of Dynamics 365 for Finance and Operations, that has all the configurations, possible customization via extensions. It is always beneficial to have a methodology to ensure the creation and testing is organized and planned properly for a short, efficient, and role focused test case scenarios.
Create and perform test cases for User Acceptance
Practice Lab
Module summary
In this module you learned about:
How to understand the correlation between test cases and business requirements
Best practices for recording test cases
Task recorder
How to create a Scenario Acceptance Testing BPM library
How to synchronize and configure your test plan in Azure DevOps
How to execute your tests

Module 4: Prepare to Go Live

All your hard work becomes a success by moving the implemented solution in Dynamics 365 for Finance and Operations to the production environment. This is a crucial and final stage of your exciting experience of completing an implementation. You want a happy customer, a quality solution, and peace of mind during this important phase, which is known as go live. You cannot guarantee your success without knowing how to prepare for Finance and Operations go live and the final stage of implementation.
Get ready to go live
Module summary
In this module, you will have learned how to:
Prepare for go live.
Complete the Lifecycle Services (LCS) methodology.
Perform User acceptance testing (UAT) for your solution.
Understand the FastTrack Go-live assessment.
Request the production environment.

Module 5: Course Conclusion

Final assessment and course summary, as well as a post-course survey for the course.
Final assessment
Course summary
Post-course survey
You will have completed the course.


  • Functional consultant

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