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Windows 10 (MD-100)

This course measures your ability to accomplish the subsequent technical tasks: deploy Windows; manage devices and data; configure connectivity; and maintain Windows. If you have passed Exam 70-698 before it expired on March 31, 2019, you only need to take one exam (MD-101) on or before July 31, 2019 to earn the Modern Desktop certification. Starting August 1, 2019, both MD-100 and MD-101 are required exams and the only path to earn a Microsoft 365 Certified: Modern Desktop Administrator Associate certification.

  • Course Objective
  • Who Can Benefit
  • Prerequisites
  • Syllabus
  • Deploy Windows
  • Configure connectivity
  • Manage devices and data
  • Maintain Windows
  • Administrators who deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.
  • Participants manage identity, access, policies, updates, and apps.


  • Participants must be much familiar with M365 workloads and must be skilled and experienced in deploying, configuring, and maintaining Windows 10 and non-Windows devices and technologies
Day 1 :

Module 1: Installing Windows

This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment proces

Lessons

Introducing Windows 10
Installation Options
Requirements for Windows Features
Installation Process and Media
Upgrading to Windows 10

Lab : Installing Windows 10

Upgrading Windows 7 to Windows 10
Migrating User Settings
After completing this module, students will be able to:
Understanding the different editions and features of Windows 10.
Understand the Windows 10 client installation options.
Practice installing Windows 10 using an online virtual machine.

Module 2: Updating Windows

In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

Lessons

Windows Servicing Model
Updating Windows
Applying Applications and Windows Updates

Lab : Updating Windows 10

Configuring Updates for a Single Device
Configuring Updates with GPOs
After completing this module, students will be able to:
Describe the Windows servicing model.
Configure Windows update settings.
Describe updating Windows using WSUS.
Describe updating Windows using Windows Update for Business.
Configure Windows update using group policy.

Module 3: Post-installation Configuration and Personalization

This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.

Lessons

Customize the Windows 10 UI.
Configure device specific settings such as power plans and mobile device options.
Use the Windows control panel and setting app to configure settings.
Describe using Windows PowerShell.

Lab : Configuring Windows 10

Using the Settings App
Using Control Panel Using Control Panel
Using Windows PowerShell
After completing this module, students will be able to:
Customize the Windows 10 UI
Configure device specific settings such as power plans and mobile device options.
Use the Windows control panel and setting app to configure settings.
Describe using Windows PowerShell.

Module 4: Course Conclusion

Lessons

Final Exam
Lab : Graded Lab


Day 2 & 3

Module 1: Configuring Peripherals and Drivers

This module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.

Lessons

Managing Devices and Drivers
Managing Printers

After completing this module, students will be able to:

Describe concepts related to drivers.
Install a device driver.
Describe printer management concepts.
Configure client-side printing and managing print server properties.

Module 2: Configuring Networking

In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

Lessons

Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Remote Management

After completing this module, students will be able to:

Describe the different types of applications.
Install applications manually and using automated methods.
Manage application deployment using the Windows Store.
Learn about web browser features in Windows 10.

Module 3: Configuring Storage

This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

Lessons

Overview of storage options
Using OneDrive
Managing Disks, Partitions, and Volumes
Maintaining Disks and Volumes
Managing Storage Spaces

Lab : Practice Lab: Managing Storage

Adding a Disk
Creating a Simple Volume
Compressing a Folder
Enabling Disk Quotas
Creating a Storage Space
After completing this module, students will be able to:
Describe the options and benefits of local, cloud, and virtual storage.
Configure OneDrive.
Configure local disk partitions and volumes.
Describe the capabilities and benefits of Storage spaces.

Module 4: Managing Apps in Windows 10

In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.

Lessons

Providing Apps to Users
Managing Universal Windows Apps
The Windows Store
Web browsers in Windows 10

After completing this module, students will be able to:

Describe the different types of applications.
Install applications manually and using automated methods.
Manage application deployment using the Windows Store.
Learn about web browser features in Windows 10.

Module 5: Course Conclusion

Lessons
Final Exam
Lab : Graded Lab


Day 4 :

Module 1: Configuring Authorization & Authentication

This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.

Lessons

Using Security Settings to Mitigate Threats
Configuring User Account Control
Implementing Device Registration
Authentication

After completing this module, students will be able to:

Describe the different methods for securing data and the Windows 10 OS.
Describe the different types of user and service accounts.
Configure Windows Hello.
Configure user account control.

Module 2: Configuring Data Access and Usage

In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.

Lessons

Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Managing Security with Policies

Lab : Configuring and Managing Permissions and Shares

Creating, Managing, and Sharing a Folder
Using Conditions to Control Access and Effective Permissions

After completing this module, students will be able to:

Describe the differences and benefits of supported file systems.
Configure file and folder permissions.
Configure shared folders.
Secure Windows through local policy settings.

Module 3: Configuring Threat Protection

This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.

Lessons

Malware and Threat Protection
Windows Defender
Connection Security Rules
Advanced Protection Methods

Lab : Practice Lab: Managing Network Security

Creating and Testing Inbound Rules
Creating and Testing Outbound Rules
Creating and Testing Connection Security Rules
Configuring Windows Defender

After completing this module, students will be able to:

Identify common security threats
Describe the methods by which you can mitigate these common security threats.
Describe the different methods of encryption.
Describe how Windows firewall can secure the device.
Describe the benefits of using IPSec.
Describe the different features of Windows Defender.
Describe the benefits of using AppLocker.

Module 4: Course Conclusion

Lessons
Final Exam
Lab : Graded Lab

Day 5 :

Course Outline

Module 1: Supporting the Windows 10 Environment

This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.

Lessons

Troubleshooting Windows
Troubleshooting Tools

Lab : Practice Lab: Monitoring Windows 10

Monitoring Events
Monitoring Reliability and Performance

After completing this module, students will be able to:

Describe the Windows architecture.
Describe key stages in troubleshooting.
Describe the purpose and benefits of the various tools in Windows.
Use monitoring tools to establish a performance baseline.
Optimize performance on Windows 10 clients.

Module 2: Troubleshooting the Windows OS

In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

Lessons

Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Troubleshooting Sign-In Issues

After completing this module, students will be able to:

Describe the various methods identifying and recovering from startup issues.
Describe when to use the various advanced startup options.
Identify and disable a failed service
Identify and mitigate common locked account scenarios.

Module 3: Troubleshooting Files & Applications

This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

Lessons

File Recovery in Windows 10
Application Troubleshooting

Lab : Troubleshooting Desktop Apps

Troubleshooting AppLocker Policy Applications
Troubleshooting Application Compatibility Issues
Troubleshooting Microsoft Internet Explorer Issues
Troubleshooting Microsoft Edge Issues

After completing this module, students will be able to:

Describe the different methods of file recovery.
Configure Windows 10 to support individual file and system recovery.
Recover a device using the Reset This PC function.
Solve application compatibility issues with the Application Compatibility Toolkit.
Troubleshoot common browser issues.

Module 4: Troubleshooting Hardware and Drivers

This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.

Lessons

Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures

Lab : Troubleshooting Device Driver Issues

Troubleshooting a Missing Device Driver
Resolving Hardware Problems
Resolving device driver problem
Configuring Group Policy Settings to Control Device Installation

After completing this module, students will be able to:

Troubleshoot and remediate driver issues.
Troubleshoot Peripherals
Diagnose and replace hardware.

Module 5: Course Conclusion

Lessons
Final Exam
Lab : Graded Lab
 Microsoft
  • Course Code: MD-100
  • Duration : 5 Days
  • Certified by: Microsoft

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