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Course Details

  • Course Overview
  • Skills Gained
  • Who Can Benefit
  • Prerequisites
  • Syllabus

In this course, you will gain the knowledge to successfully design and deploy Microsoft System Center 2012 Operations Manager. You will be introduced to the basic theory of service monitoring. You will also cover the configuration, deployment, monitoring, and operation of Operations Manager 2012.

Skills Gained
Design and build a production service monitoring program
Configure and administer Operations Manager 2012
Deploy monitoring for servers, applications, and services
Deploy management packs
Create monitors and rules
Tune monitors and rules for maximum benefit
Create and configure reports for IT and business consumption
Meet and exceed service level agreements (SLAs) to add value to business partners
Configure monitoring views and administrative tasks
Deploy monitoring for UNIX/Linux and network devices
Configure Operations Manager 2012 role-based security
Configure notifications, subscribers, and subscriptions
Configure general Operations Manager 2012 maintenance settings
Operations Manager 2012 Gateway Server

Who Can Benefit
IT professionals who are looking for the skills needed to implement a service monitoring system in an enterprise environment
IT professionals who want to learn how to communicate relevant business information about the operational status of their IT environment

Experience with Windows Server 2008 R2 operating system
Experience with Active Directory Domain Services (AD DS)
Experience with PowerShell and SQL Server and SQL Server Reporting Services
Familiarity with data center management processes
Previous work with IT Infrastructure Library (ITIL)
Previous work with Microsoft Operations Framework (MOF)
Knowledge of previous versions of Operations Manager
Knowledge of the product(s) you plan to monitor

1. System Center 2012 Operations Manager

History and evolution of System Center
Differentiate between each of the System Center 2012 products
System Center 2012 licensing
Purpose and function of Operations Manager 2012

2. Planning for Service Monitoring

Designing the service monitoring process
Documenting the service monitoring process

3. Planning an Operations Manager 2012 Deployment

Operations Manager 2012 core components
Designing for High Availability
Core hardware and software requirements
Designing network device monitoring requirements
Designing UNIX/LINUX monitoring requirements
Designing Windows-based monitoring requirements

4. Deploying Operations Manager 2012

Environmental prerequisites
Installing Operations Manager 2012
Verifying Operations Manager 2012 installation and additional configuration
Creating and using run as accounts
Implementing Active Directory integration
Designing and implementing role-based administration

5. Deploying the Operations Manager 2012 Agent

Operations Manager 2012 Agent
Deploying the Operations Manager 2012 Agent
Understanding Agent Failover

6. Monitoring (Management) Pack Deployment and Administration

Monitoring (management) packs
Most commonly used monitoring (management) packs
Modifying and expanding monitoring (management) packs: overrides
Monitoring (management) pack administration best practices

7. Monitoring (Management) Pack Tuning

Tuning a monitoring (management) pack
Using Operations Manager baseline monitors and rules
Documenting changes to monitoring (management) packs

8. Monitor Administration

Operations console - monitoring pane
Alert administration
Exploring agent-based monitoring
Customizing the monitoring pane

9. Advanced Monitoring

Monitoring network devices
Monitoring UNIX/LINUX-based computers
Monitoring .NET-based applications
Expanding Operations Manager 2012 monitoring

10. Reporting

Using Operations Manager 2012 reporting
Administering reports
Customizing reports

11. Notifications and Operations Manager 2012 Maintenance

Alert notifications
Designing maintenance and disaster recovery

Lab 1a: Set Up the Lab Environment

Lab 1b: System Center 2012

Lab 2: Service Management

Lab 3a: Plan for Operations Manager 2012 Deployments

Lab 3b: Explore Operations Manager 2012 SQL Database Objects

Lab 4a: Install Operations Manager 2012

Lab 4b: Configure Active Directory Integration

Lab 4c: Configure Role-Based Security

Lab 5: Deploy the Operations Manager 2012 Agent

Lab 6a: Create Management Packs and Groups

Lab 6b: Install Line of Business .NET Application

Lab 6c: Install and Import Management Packs

Lab 7: Tune Management Packs

Lab 8: Work with Monitors and Alerts

Lab 9a: Monitor a Network Device

Lab 9b: Monitor a .NET Application

Lab 10: Report

Lab 11: Create Subscriptions and Notifications


  • System Administrators

Public Program Schedule

Course Name Duration Brochure Location Schedule Enroll
There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning

Download the syllabus


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Yes, we do offer weekend classes for professionals in group or 1-to-1 Training depending upon the technology.

The administrative and sales staff works on weekdays (Monday - Friday). System Admins and Operation team are available on all days.

Yes, after you have paid the booking amount (which will be non–refundable in this case). Booking amount depends on the technology selected.

Training timings are from 9 am to 5 pm.

You can send the deposit by any of the following methods:-

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  • Cash
  • Purchase Order (in case of Corporates / Government).
  • If you are an International student, the registration amount of USD 200 can be paid by Bank Transfer or PayPal/PayUMoney . The balance amount has to be paid by traveler's cheque or cash after arrival in India. You can also pay the balance by PayPal. There is a surcharge of 4% in this case.
  • For Indian Resident students, the course fees including registration can be paid by Cash, Cheque, Demand Draft or Bank transfer.To Know more Please call +919883305050 or Email us at for any of your queries.

Overseas credit card payments through PayPal involve a mark-up of up to 4% as surcharge.

We can provide customized 1-to-1 training for a technology as per your requirement.

Most exams can be booked once you are on the course (e.g. Microsoft, ITIL, VEEAM, EC-Council). Red Hat and some other exams have to be booked in advance.

Our training centers are available in Bangalore, Chennai, Hyderabad, Pune and Delhi.

We do not have facility to pay in installments

If the course fee has been paid for and RPS cancels the Course, a refund will be provided, else the courses are non-refundable.

We do not provide loan facility.

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