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Course Details

  • Course Overview
  • Course Objectives
  • Who should attend?
  • Pre-Requisite
  • Syllabus

The Symantec Client Management Suite 7.6 Implementation course is designed for professionals tasked with implementing Symantec Client Management Suite (CMS) in their organizations. This five-day, instructor-led, hands-on course teaches students theory and concepts, and provides technical know-how on implementing Client Management Suite. This course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console that is used byCMS to perform its management functions. Students learn how to install and configure the Symantec Management Agent on computers, including the various solution plug-ins. Students also learn the concepts of organizational views and groups, targets and filters and how to apply them. Students will also learn how to configure policies, tasks and jobs, security, hierarchy and replication, and troubleshooting Client Management Suite.

By the completion of this course, you will be able to:

  • Identify the types of information you need to collect to help determine what type of CMS configuration to implement
  • Install Client Management Suite
  • Discover and import computer and user resources that you want to manage
  • Deploy the Symantec Management Agent and plug-ins
  • Create Organizational Views and Groups and assign resources to them
  • Create and configure policies, tasks, and jobs and assign them to targets
  • Troubleshoot common problems with installation and managing of Client Management Suite
  • Creating reports and installing and configuring IT Analytics
This course is designed for the professional tasked with implementing, designing, architecting, installing, and configuring Symantec Client Management Suite (CMS) to manage the software and hardware in their company.
You must also have a basic understanding and working knowledge of Microsoft Windows (8.1, 2008, and 2012) operating systems and optionally Linux and Mac operating systems.

Course Introduction

Lab environment introduction

  • Understanding the Symantec Management Platform
  • Introducing the Symantec Management Platform
  • Symantec management Platform components used by 

Client Management Suite

  • Symantec Management Platform concepts
  • How Client Management Suite works

Architecture of Client Management Suite

  • Understanding Architecture
  • Hardware Recommendations

Installing and configuring Client Management Suite

  • Installing and using the Symantec Installation Manager
  • Installing the Notification Server, suite and solution software

The Symantec Management Console

  • Accessing the Symantec Management Console
  • Getting to know the Symantec Management Console
  • Configuring the Notification Server after installation
  • Getting to know the ITMS Management views

Discovering resources

  • Introducing resource discovery methods
  • Importing resources from Microsoft Active Directory
  • Discovering computers using domain resource discovery
  • Discovering network resources using Network Discovery

Creating and Managing Organizational Views and Groups

  • Learning about organizational views and groups
  • Creating custom organizational views and groups
  • Managing organizational views and groups 
  • Installing and Configuring the Agents and Plug-ins
  • Managing computers with the Symantec

Management Agent

  • Installing the Symantec Management Agent
  • Verifying the Symantec Management Agent installation
  • Configuring the Symantec Management Agent settings
  • Introducing solution plug-ins for the Symantec

Management Agent

  • Upgrading Client Management Suite
  • Introducing agent, Notification Server and site server communications
  • Introducing Notification Server event queues

Resource Filters

  • Introducing resource filters
  • Managing and working with existing filters
  • Creating and modifying filters

Filters and Targets

  • Introducing targets
  • Working with targets in the computer management view


  • Getting to know policies
  • Understanding user-based policies
  • Understanding how the Symantec Management

Agent receives policies

  • Configuring automation policies
  • Managing shared schedules
  • Creating and Managing Tasks and Jobs
  • Overview of task management
  • Creating and scheduling tasks and jobs
  • Task management communication and processing


  • Learning about security
  • Managing user accounts, security roles, and privileges
  • Managing permissions


  • Introducing reports
  • Using and creating classic reports
  • Configuring and using IT Analytics

Site Management

  • Introducing site management
  • Managing sites, subnets and site servers
  • Reviewing site server plug-ins to the Symantec

Management Agent

  • Configuring site services
  • Cloud-enabled Management (CeM)
  • Introducing Cloud-enabled Management (CeM)
  • Understanding the cloud-enabled agent
  • Preparing the Notification Server and agents for CeM
  • Configuring site management for CeM
  • Installing and Configuring the SMP Internet Gateway and configuring a CeM Settings policy
  • Configuring the SMP Internet Gateway with the SMP IG Manager
  • Configuring the CeM Settings policy
  • Creating a cloud-enabled agent installation package
  • Installing a cloud-enabled agent from a package


  • Understanding replication
  • Setting up and configuring replication
  • Running replication


  • Understanding hierarchy
  • Setting up a Notification Server hierarchy
  • Configuring hierarchy replication
  • Changing the hierarchy topology 

Appendix A: Migration

  • Migrating Symantec Management Platform
  • Agent registration (trust)Post installation checklist
  • Readiness checklist for CMS Migration
  • Post migration checklist for a CMS Migration
  • Migrating from 6.x to 7.6
  • Migrating from 7.x to 7.6

Appendix B: Troubleshooting

  • Learning about Symantec Management Platform troubleshooting tools
  • Using NSConfigurator
  • Using Remote Altiris Agent Diagnostics
  • Introducing Notification Server event queues
  • Troubleshooting Cloud-enabled Management (CeM)

Appendix C: Backing up the server and database

  • Symantec Management Platform components needed for recovery
  • Backing up the IIS default web site virtual directories
  • Backing up the Configuration Management Database

Appendix D: Customizing the Console

  • Customizing the Symantec Management Console
  • Personalizing the Symantec Management Console

Appendix E: SQL Basics

  • Learning SQL basics

Appendix F: Obtaining Technical Support from Symantec

  • Using self-help resources
  • Obtaining customer support


  • System Administrators

Public Program Schedule

Course Name Duration Brochure Location Schedule Enroll
There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning

Download the syllabus


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  • What is the Symantec Certification Program?
  • What is the benefit of becoming Symantec Certified?
  • How does a live-online class differ from a standard classroom delivery ?
  • What time do classes begin ?
  • Who will be my trainer?
  • How do I pay?
  • What are your cancellation & refund policy?

The Symantec Certification Program provides rigorous, objective assessments of Symantec technical expertise through securely proctored, computer-based, multiple-choice exams (based on real-world job tasks). The program validates the skills and technical competencies necessary for Symantec professionals to efficiently implement, administer, and maintain their data protection, high availability, and security environments utilizing Symantec solutions. Successful completion of the programs’ current requirements will result in the achievement and reward of either a Symantec Certified Specialist (SCS) or Symantec Certified Professional (SCP) certificate.

Symantec certified candidates and their companies have the ability to gain industry recognition, competitive differentiation, greater productivity & results, increased user community satisfaction, and a tangible measure of their education investment. Did you know that 76% of candidates and recruiters verified that Symantec Certification was discussed as part of the hiring process? Certification can open the door to increased visibility, better opportunities and new jobs in your industry. In today’s highly competitive environment, certification differentiates you as a professional who is serious about applied learning, making you an asset to a prospective employer. Read about the benefits of Certification for an Individual and Employer.

Our live online classes are conducted in the same manner as our classroom classes, using the same manuals and lab equipment. Just as in our classroom classes, each online student is assigned a set of remote lab equipment including an ESXi host and various pre-configured Virtual machines, as the specific class they are attending requires. The students connect to the lab environment using Microsoft’s Remote Display Protocol (RDP) in order to perform the lab exercises. The vast majority of our online students find the class experience equivalent to or better than a classroom delivered class.

All our trainers are Symantec Certified Instructors. Our representative will share trainer profile once you start talking to our team.

We accept all modes of payment. If you are being nominated by your organization, your organization need to release PO before the course start date. If you are an individual you can pay through credit / debit cards, online transfer (RTGS/NEFT) to our account 7 days prior to the course start date.

  • In a highly unlikely event of cancellation of batch from our end, we shall refund 100% that is paid by you. If client choose to cancel for any reasons, below is the terms.
  • If you cancel or reschedule your registration 5 or more calendar days before the scheduled start date of the class – No cancellation charges
  • If you cancel or reschedule your registration less than 5 calendar days before the scheduled start date of the class – cancellation charges 100% of the course fee
  • If you do not show up for the event, or cancel on the day of the event - cancellation charges 100% of the course fee

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